Privacy Policy

1. General Information

Avanzaclaro, with address at R8324 Cipolletti, Río Negro Province, Argentina, CUIT: 20-12345678-9, acts as the data controller for the personal data you provide to us. This privacy policy is prepared in compliance with the Personal Data Protection Law 25.326 and its applicable regulations in Argentina.

2. Data We Collect

We collect only the personal data that you voluntarily provide to us through our contact form:

• Full name
• Email address
• Phone number
• Content of the message you send us

Additionally, our website uses cookies to improve user experience. You can consult detailed information about the use of cookies in our Cookie Policy.

3. Purpose of Processing

The personal data we collect is used exclusively for the following purposes:

• Responding to your inquiries and information requests
• Providing assistance related to family budget management
• Improving our content and informational services based on your feedback
• Aggregated and anonymous statistical analysis to better understand our users' needs

We do not use your personal data for commercial or advertising purposes, nor do we share it with third parties for such purposes.

4. Legal Basis for Processing

The processing of your personal data is based on your explicit consent when completing and submitting the contact form. This consent is free, specific, informed, and unequivocal, in accordance with Law 25.326.

5. Retention Period

We retain your personal data for the time necessary to fulfill the purposes for which it was collected. Specifically:

• Contact data: maintained for 24 months from your last contact with us
• Email correspondence: archived for 12 months for reference to previous conversations
• Anonymized data for statistical analysis: retained indefinitely once all identifiable information is removed

After these periods, we will proceed with the secure deletion of your personal data, unless there is a legal obligation to retain it for longer periods.

6. Data Subject Rights

In accordance with Law 25.326, you have the right to:

• Access: Request information about what personal data of yours we are processing
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request the deletion of your personal data when it is no longer necessary for the purposes that motivated its collection
• Update: Keep your personal data current
• Opposition: Object to the processing of your data in particular circumstances

To exercise any of these rights, you can contact us through:

• Email: contacto@avanzaclaro.com
• Phone: +54 299 478 1829
• Postal address: R8324 Cipolletti, Río Negro Province, Argentina

We will respond to your request within the timeframes established by current legislation.

7. Data Deletion Procedure

If you wish to completely delete your personal data from our systems, follow this procedure:

1. Send an email to contacto@avanzaclaro.com with the subject "Personal Data Deletion Request"
2. In the body of the message, indicate your full name and the email from which you previously contacted us
3. You will receive confirmation of receipt of your request within 48 business hours
4. We will proceed with the complete deletion of your data within a maximum period of 10 business days
5. We will send you a final confirmation once the process is complete

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include communication encryption, access controls, regular backups, and periodic security audits.

9. International Transfers

We currently do not make international transfers of personal data. All data is processed and stored on servers located in Argentina or in jurisdictions with adequate levels of personal data protection recognized by Argentine legislation.

10. Minors

Our services are not directed at minors under 18 years of age. We do not knowingly collect personal data from minors. If we detect that we have received information from a minor without appropriate parental consent, we will proceed to delete it immediately.

11. Modifications to this Policy

We reserve the right to modify this privacy policy at any time. Substantial changes will be notified through our website at least 30 days before they come into effect. We recommend that you periodically review this page to stay informed about how we protect your personal information.

12. Enforcement Authority

The Agency for Access to Public Information is the enforcement authority of Law 25.326. It has the power to attend to complaints and claims filed regarding non-compliance with personal data protection regulations. For more information, you can visit www.argentina.gob.ar/aaip.

13. Contact

For any questions related to this privacy policy or the processing of your personal data, you can contact us at: